knotpath respects your privacy concerns and values your relationship with us. This Privacy Policy describes the types of personal information we collect about our customers, the channels we use, how we use the information, the choices our clients have about sharing information, and how our customers can contact us regarding our privacy practices. We also detail the measures taken to protect collected information.

Important! knotpath does not share or rent information contained in the database with third parties.

1. Information We Collect

We may obtain personal information about you from various sources. This information may be collected when you subscribe to our newsletter, make a purchase, register in our store, participate in giveaways, or complete diagnostics. Specific information collected includes:

  • Identity and Contacts: Name, birthday, phone number, email, delivery and billing addresses, taxpayer number, purchase history, and more.
  • Transaction Information: Payment method details such as bank name or part of the card number.
  • Technical Information: IP address, browser details, location, and more.
  • Marketing and Communication: Preferences regarding marketing communications.
  • Social Profile: Publicly available social media information.
2. Information You Provide

You may choose to provide personal information when participating in promotions, making purchases, or interacting with us on social media. Information provided may include name, contact details, preferences, and user-generated content like reviews, photos, or videos.

3. How We Use the Information

We use your information to enhance communication, recommend products, process orders, provide support, and invite you to events. Additional uses may be detailed when collecting the information.

4. Cookies and Analytics

knotpath uses cookies, web beacons, and analytics tools like Google Analytics to enhance user experience and provide tailored services. You can opt out of tracking by installing the Google Analytics opt-out browser add-on.

5. Newsletters and Text Messaging

Subscribe to receive newsletters and text messages about products, promotions, and events. You can unsubscribe anytime by contacting us at .

6. Data Sharing

We do not sell or rent your data but may share it with service providers, payment processors, and authorities as required by law.

7. Data Protection

We implement robust security measures, including SSL encryption for payment information. However, no system is entirely secure, and we continuously update our security protocols.

8. Data Retention

We retain your information as long as necessary to provide our services or comply with legal obligations.

9. Withdrawing Consent

You can withdraw consent or request data changes by emailing us at . Some services may be unavailable after withdrawal.

10. Updating Personal Information

You may request access to or changes to your personal information by contacting . Verification may be required.

11. Changes to the Privacy Policy

Updates to this policy will be posted on this page. Please check back regularly for changes.